Effective date: 07.04.2025
1. Who We Are
OpinionPulse is owned and operated by Cloz Agency / SIRET - 511 356 347 00043, located at 19 Bld e l'Europe, 68100 Mulhouse, France.
For any privacy concerns, please contact: contact@cloz-agency.com
2. Data We Collect
We collect the following types of information:Identification data: name, company name, email, industryUsage data: how you use the tool, interaction logsReview data: customer reviews you upload or connect via APIs
3. How We Use Your Data
We use your data to:Provide and improve our servicesPersonalize your user experienceCommunicate about updates and new featuresAnalyze aggregate usage trends
4. Legal Basis
Data processing is based on your consent (via signup), legitimate interest (for analytics), or legal obligations.
5. Third-Party Services
We may use services like Tally, Google Analytics, or email marketing tools. These tools may process data outside the EU and adhere to their own privacy policies.
6. Data Retention
Your data is retained as long as you use the service and up to 12 months after inactivity, unless deletion is requested earlier.
7. Your Rights (GDPR)
You have the right to:Access your dataCorrect or delete your dataWithdraw consentFile a complaint with CNIL (France’s Data Protection Authority)
8. Cookies
We use cookies for analytics and session management. You can manage cookie settings in your browser.
9. Changes to This Policy
We may update this policy. Changes will be reflected with a new effective date above.
Effective date: 07.04.2025
Last updated: 07.04.2025
1. Acceptance of Terms
By using OpinionPulse, you agree to these Terms of Use and our Privacy Policy.
2. Beta Disclaimer
OpinionPulse is currently in beta. Features are experimental and may change at any time.
3. User Responsibilities
You agree to:
Provide accurate information
Not misuse or attempt to hack the service
Use the service only for legal business purposes
4. Intellectual Property
All platform content and analysis tools are the property of OpinionPulse. You retain ownership of any reviews or data you upload.
5. Limitation of Liability
OpinionPulse is not liable for any indirect or consequential damages arising from service use, data loss, or decisions made based on generated insights.
6. Termination
We may suspend or terminate access if terms are violated. You may request account deletion at any time.
7. Governing Law
These terms are governed by French law. Any disputes will be subject to the jurisdiction of the courts of Mulhouse, France.
8. Contact
For any questions or disputes, contact: contact@cloz-agency.com